How to Shape Human Behavior

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224. Getting to Yes: How to Negotiate When You’re The Weaker Party

Published in 2011 by Penguin Publishing, Roger Fisher‘s, William Ury‘s, and Bruce Patton‘s book Getting to Yes: Negotiating an agreement without giving in offers a principled negotiation method to win-win negotiations; especially when you’re the weaker party.

Posted on May 22, 2017 by Joshua Smith

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223. Effective Communication Strategies to Increase Productivity & Be More Persuasive

Published in 2011 by McGraw-Hill, Robert Bacal‘s book Perfect Phrases for Customer Service 2nd Edition offers ‘hundreds of ready-to-use phrases for handling any customer service situation’ to improve your customer relationship management.

Posted on May 12, 2017 by Joshua Smith

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222. How to Ru(i)n a Government: 6 Barriers & 3 Cognitive Biases That Thwart Win/Win Negotiations

Published in 2001 by Basic Books, Max H. Bazarman, Jonathan Baron, and Katherine Shonk‘s book You Can’t Enlarge the Pie cites pertinent case studies and makes logical arguments on how decision making strategies could

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Posted on February 22, 2017 by Joshua Smith

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221. Critical Thinking: How The Stories You Tell Yourself Determine Your Perspective

Published in 2013 by Penguin Books, Timothy Wilson‘s book Redirect: Changing The Stories We Live By offers practical advice on being happier and more successful, from parenting to PTSD to teen pregnancies to drug and alcohol abuse and more…

Posted on February 14, 2017 by Joshua Smith

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220. How to Run A Business: Offensive and Defensive Strategies To Manage Competitive Attacks

Published in 2012 by Palgrave Macmillan, Tim Calkins‘ book Defending Your Brand outlines 15 defensive strategies smart companies use to deal with competitive attacks, and warns that while these strategies can be carried out ‘legally,’ you should first consult legal

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Posted on January 18, 2017 by Joshua Smith

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218. How to Find A Job: 5 Basic Requirements Of An Attractive Linkedin Profile

06 takeaways from this video:

Posted on September 14, 2016 by Joshua Smith

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217. How to Find A Job: Applicant Tracking Systems Basics & How Candidates Are Qualified

04 takeaways from this video:

Posted on September 10, 2016 by Joshua Smith

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216. What They Don’t Teach You At Harvard: Lessons in People, Sales, Negotiation & Business Mgmt

Published in 1984, the late Mark H. McCormack‘s book What They Don’t Teach You At Harvard Business School is an extremely informative book that notes lessons he learned on managing people, sales & marketing, negotiation, and running a business while… Read More

Posted on September 5, 2016 by Joshua Smith

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215. Critical Thinking: Anna Wintour On Intellectual Liberty & NOT Highly-Specializing

09 takeaways from this talk:

Posted on August 30, 2016 by Joshua Smith

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212. Critical Thinking: Why ‘Being Lucky’ Is A Crutch & 5 Strategies to Improve Your Luck

07 takeaways from this video:

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Posted on August 8, 2016 by Joshua Smith

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211. Critical Thinking: Brainwashing’s Implication in Education, Advertising, Religion & Government

Published in 2004, Kathleen Taylor‘s book Brainwashing: The Science of Thought Control looks at the history of brainwashing as we know it through the lens of neuroscience and psychology, defines the spectum of ‘brainwashing’ from persuasion to aggressive thought reform,… Read More

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Posted on August 4, 2016 by Joshua Smith