sales ambassador | How to Shape Human Behavior - Page 10

Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the serrvice they receive and base their purchasing decisions more on emotion and desire than practical need. Selling Luxury by… Read More

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Posted on September 17, 2013 by Joshua Smith

advertising, branding, communication, consumers, customer relationship management, luxury, persuasion, public relations, rebrand, sales ambassador, user experience

The universe of luxury is no place for traditional hard-sell tactics. Instead, you have to subtly adapt to your customer in a deeper way. Doing to takes a truly personal touch. Selling Luxury by Robin Lent and Genevieve Tour

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Posted on September 17, 2013 by Joshua Smith

branding, consumers, customer loyalty, customer relationship management, hard sell, luxury, rebrand, sales ambassador

Customers expect service to be at the same level as the creations brands are promoting. In the eyes of the customer, the Sales Ambassador is the brand. Selling Luxury by Robin Lent and Genevieve Tour

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Posted on September 14, 2013 by Joshua Smith

branding, cognitive bias, consumers, luxury, rebrand, sales ambassador

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