182. How to Run A Business: Lessons Learned In Conflict Resolution

09 takeaways from this video: Continue reading “182. How to Run A Business: Lessons Learned In Conflict Resolution”

As soon as you have a fan page, you also have to have a crisis strategy. Because as you’re opening a page, you’re letting the possibility for everybody and anybody to talk with you, but also to critique or insult you. You need to find a way to be reactive and manage this kinds of situations. Opening a facebook page and simply posting things isn’t a safe solution.

Thomas Palugan, Data Consultant for Ogilvy