Design matters. Everything about your day has been designed. From where to park, to what building entrance to use, even the scripts that the staff use at the reception desk. Everything was orchestrated to make your experience better.
8 lessons published in 2022
Design matters. Everything about your day has been designed. From where to park, to what building entrance to use, even the scripts that the staff use at the reception desk. Everything was orchestrated to make your experience better.