18 000+ clients.
20+ ans de coaching.
Voici ce que j’ai appris.

Rejoignez ma newsletter et lisez des histoires vraies une à deux fois par semaine :

Rejoignez 15 milliers d’autres abonnés

Empathy is your brands capacity to recognize your consumers’ feelings, thoughts, attitudes, and emotions. Empathy encompasses a broad range of emotional states, from caring for your consumers and having a desire to help them, to experiencing emotions that match your consumers’ emotions, to knowing what your consumers are thinking or feeling.